Our Safe Delivery Guarantee

We want you to order with confidence, so here is exactly what we stand behind.

Arrived damaged

Our packaging is designed for fragile goods. If an item is damaged in transit, tell us within 7 days of delivery through our returns portal with photos of the product, batch number, packaging and shipping label, and we will arrange a replacement or refund.

60-Day Change of Mind

Parcel items can be returned within 60 days of delivery, unused and in original packaging. Floor mirrors, LUXE Hollywood Mirror and vanity tables are final sale for change of mind. Learn more.

3-Year Warranty

Our professional lights (GlowPro, 19" ring lights and GlowArc), Valise and large vanity mirrors (Crystal, Diamond, Arch, LUXE Hollywood and floor mirrors) carry a 3-year warranty against manufacturing and electrical faults under normal use. All other products carry a 1-year warranty. Learn more.