Own It Now, Pay Later With Afterpay


Shop Now, Pay Later -  With AfterPay!

What is AfterPay? 

  • Afterpay is a new payment option available for online orders from www.luvostore.com.au. Afterpay allows customers residing in Australia to have their order shipped to them as per normal and pay for their order over four equal instalments, interest free.
  • Afterpay offers interest free payment plans for your online purchases at luvostore.com.au. You buy what you want today, receive your order just as normal and pay it off in four equal, interest free fortnightly instalments! It's as easy as that! 

    How do you pay with AfterPay? 




    What do you need

    1. To be over 18 years of age
    2. Have a valid and verifiable email address and mobile number
    3. Use an Australian credit or debit card to make the purchase

    Who can use AfterPay?

    Afterpay is available as a payment option if you: 

    • To be over 18 years of age
    • An Australian residential address
    • Have a valid and verifiable email address and mobile number and
    • Use an Australian credit or debit card to make the purchase 

    What will Afterpay cost me? 

    • You will not pay anything extra when you choose to use Afterpay as your payment option, You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. If a payment is due but not received by Afterpay in accordance with their payment schedule, late payment fees will apply (see the Afterpay website here for more details). In addition, because an Afterpay account is linked to your credit or debit card, standard card fees and charges may be applicable. You should refer to your card issuer's terms and conditions for full details of these. 

      Is there a maximum spend for Afterpay?

      • Yes, the maximum order value (including delivery) for Afterpay is AUD$1,200. 

      How are the Afterpay instalments calculated?

      • The Afterpay instalments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable.
      • Delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option. 


      Where can I find out more about Afterpay? 

      • The Afterpay website provides a very comprehensive list of FAQs at: www.afterpay.com.au/faqs. If you still can't find out what you need here, contact Afterpay directly by emailing info@afterpay.com.au or calling 1300 100 729. 


        Do I need to register with Afterpay prior to making my first Afterpay purchase?

        • No, you simply need to choose Afterpay as your payment method at checkout. 


        Will I need to fill out a credit application form to use Afterpay? 

        • No, because your Afterpay account will be linked to your nominated credit or debit card that has already been approved via your chosen credit/banking provider.


        How do I select to pay using Afterpay?

        • Simply choose Afterpay as your payment option at the checkout
        • For customers using Afterpay for the first time, you will need to provide payment details as usual to complete your purchase. However, once your first Afterpay order is approved by Afterpay and you activate your account by choosing a password, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details upon checkout. 


        How long does it take for payment via Afterpay to be approved? 

        • Assuming you meet all of the necessary criteria (noted below) and you don't already have too many outstanding Afterpay orders, the approval process is instant.


        Can I split an order to pay some by Afterpay and the rest by some other means? (eg. credit card) 

        • No, you cannot split your payment for one order over Afterpay and any other payment method. You would need to place two separate orders – one to be paid for via Afterpay, and the other to be paid for by whatever other payment option you wish to use (e.g. credit card or Paypal).

          Who should I contact if I have any questions about my Afterpay account?

          • You can first review Afterpay's own "frequently asked questions" on their website at www.afterpay.com.au/faqs. If you require further assistance about your Afterpay account you can contact Afterpay directly by sending an email to info@afterpay.com.au or by calling 1300 100 729. 


          Can I return items paid for using Afterpay?

          • Yes. If a product is not right and you require a refund then the item must be returned to Luvo Store by post in accordance with our Return Policy. In this case, refunds will be issued shortly after Luvo Store processes your returned item/s. The returned item/s will create an adjusted Afterpay payment schedule (to remaining payments). Afterpay will communicate these payment changes to you via email.



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